{"id":22,"date":"2026-04-11T00:01:47","date_gmt":"2026-04-11T00:01:47","guid":{"rendered":"https:\/\/ponectherapy.com\/?page_id=22"},"modified":"2026-04-23T16:50:33","modified_gmt":"2026-04-23T16:50:33","slug":"policies","status":"publish","type":"page","link":"https:\/\/ponectherapy.com\/es\/policies\/","title":{"rendered":"Policies"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; next_background_color=&#8221;#616ce1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_type=&#8221;circular&#8221; background_color_gradient_direction_radial=&#8221;top left&#8221; background_color_gradient_stops=&#8221;rgba(214,218,255,0.7) 50%|rgba(214,218,255,0.3) 100%&#8221; background_color_gradient_start=&#8221;rgba(214,218,255,0.7)&#8221; background_color_gradient_start_position=&#8221;50%&#8221; background_color_gradient_end=&#8221;rgba(214,218,255,0.3)&#8221; background_image=&#8221;https:\/\/ponectherapy.com\/wp-content\/uploads\/2026\/04\/therapist-12-1.png&#8221; parallax=&#8221;on&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;14vw||4vw||false|false&#8221; custom_padding_tablet=&#8221;||50px|&#8221; custom_padding_phone=&#8221;&#8221; bottom_divider_style=&#8221;curve&#8221; bottom_divider_height=&#8221;2.5vw&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;Montserrat|300|||||||&#8221; header_font_size=&#8221;50px&#8221; header_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;32px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Frequently Asked Questions<\/h1>\n<p>Answers to common therapy questions and getting started information.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;FAQ&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#616ce1&#8243; custom_padding=&#8221;54px|0px|54px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Montserrat||||||||&#8221; header_3_line_height=&#8221;1.4em&#8221; header_4_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>F.A.Q<\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;What is neurodivergent-affirming therapy?&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>It focuses on understanding and supporting your brain differences rather than trying to \u201cfix\u201d them.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Are sessions virtual or in-person?&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Sessions are typically offered online for accessibility and convenience.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What issues can you help with?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>ADHD, autism, burnout, anxiety, executive functioning, and life transitions.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Is therapy structured or flexible?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.27.4&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>It\u2019s flexible and tailored to your unique needs and goals.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What makes your approach different?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>I combine professional training with lived experience for deeper understanding and connection.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;Montserrat||||||||&#8221; header_3_line_height=&#8221;1.4em&#8221; header_4_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Common Questions<\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Do you only work with diagnosed clients?&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>No, self-identified neurodivergent individuals are welcome and supported.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How long are sessions?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Standard sessions are usually around 50 minutes.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you provide diagnoses?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>No, I focus on therapy and support rather than formal diagnostic assessments.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How often should I attend sessions?&#8221; open_toggle_text_color=&#8221;#000000&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_text_color=&#8221;#000000&#8243; closed_toggle_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.16&#8243; title_level=&#8221;h4&#8243; title_font=&#8221;Montserrat|500|||||||&#8221; title_line_height=&#8221;1.4em&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221; animation_style=&#8221;fade&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.06)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Most clients attend weekly or biweekly, depending on needs.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;27px|0px|27px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;#contact&#8221; button_text=&#8221;Ask A Question&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#7f8dff&#8221; button_border_color=&#8221;rgba(0,0,0,0)&#8221; button_border_radius=&#8221;100px&#8221; button_letter_spacing=&#8221;2px&#8221; button_font=&#8221;Montserrat|||on|||||&#8221; custom_padding=&#8221;16px|30px|16px|30px|true|true&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_color=&#8221;rgba(127,141,255,0.4)&#8221; button_letter_spacing_hover=&#8221;2px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; 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admin_label=&#8221;Footer&#8221; module_id=&#8221;contact&#8221; _builder_version=&#8221;4.27.4&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Montserrat|300|||||||&#8221; header_2_font_size=&#8221;80px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_5_font=&#8221;||||||||&#8221; header_5_text_color=&#8221;#7f8dff&#8221; header_5_line_height=&#8221;2em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; header_2_font_size_tablet=&#8221;&#8221; 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